Because breakpoint eligibility can get complicated, it's important to ensure that you're not paying more than you should be. If you think you may be eligible for a breakpoint that you haven't been credited with, get in touch with your
financial adviser. Here are some questions to ask:
What is the fund's fee schedule? Where can I find it documented?
What breakpoints, if any, does the fund offer? How often does the breakpoint schedule change, and how will I be informed of a change?
How is my eligibility for a breakpoint discount determined — my personal assets, my family's total assets, my combined fund holdings, or some other standard?
Is there any documentation I can provide that can help you evaluate whether I qualify for a discount? Is there any paperwork I need to sign?
Will my breakpoint discount be documented on my account statement? How do I verify the amount I'm being charged? How can I confirm that I've received all the discounts I qualify for?
Troubleshooting If you think you haven't received a breakpoint discount you're entitled to, contact your financial adviser or fund. If you're not satisfied with their answer, follow up with a letter and request a written reply. If you're still not satisfied, you can file a complaint with the SEC at http://www.sec.gov/
complaint.shtml
